Terms of Service

You must be at least 18 years old to use this Service. By using our Service, you represent and warrant that you are 18 or older.

Additionally, you agree to:

• Provide accurate and complete registration information and keep it updated
• Maintain the security and confidentiality of your account credentials
• Only upload documents that you own or have explicit legal permission to process
• Use the Service in compliance with all applicable local, state, federal, and international laws and regulations
• Not attempt to reverse engineer, decompile, hack, or compromise the Service or its underlying systems
• Not upload malicious files, viruses, or content that could harm our systems or other users
• Not use the Service for any fraudulent, illegal, or unauthorized purposes
• Not attempt to gain unauthorized access to other users' accounts or data
• Not use automated systems (bots, scrapers) to access the Service without permission
• Not upload documents containing personal information of others without their consent
• Immediately notify us of any suspected unauthorized use of your account
• Not share or resell access to the Service

Violation of these responsibilities may result in account suspension or termination as necessary to protect our service and users.

Please read carefully - Important information about our service:

By using our service, you understand and agree that:

• Our service uses artificial intelligence and automated systems for data extraction
• Data extraction accuracy varies (typically 85-95%) depending on document quality and format
• Processed data may contain errors, omissions, or misinterpretations
• You should verify all processed data before using it for any important purposes
• We provide data processing services only, not financial, tax, accounting, or legal advice

Examples of Potential Processing Variations

Our automated processing may occasionally result in:

• Minor variations in transaction amounts due to formatting differences
• Date formatting differences or occasional misreading of handwritten dates
• Some transactions may require manual verification
• Occasional duplicate detection from complex statement formats
• Transaction descriptions may be shortened or reformatted
• Running balances calculated differently than original statements
• Categories assigned based on description patterns

Professional Consultation Recommended: For tax, accounting, legal, or important financial decisions, we recommend consulting qualified professionals and verifying all processed data.

Please note: Our service uses automated processing and artificial intelligence to extract data from documents. While we strive for high accuracy, processing results may vary based on document quality and complexity.

Please be aware that:

• Data Accuracy: Processing accuracy may vary significantly depending on document quality, format, bank type, and statement complexity. Results may contain errors, omissions, or misinterpretations.
• User Verification Required: You are solely responsible for reviewing, verifying, and validating all processed data before use for any financial, accounting, tax, or legal purposes.
• No Financial Advice: Our service provides data processing only and does not constitute financial, accounting, tax, or legal advice. Consult qualified professionals for such matters.
• "As Is" Service: The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to accuracy, completeness, or fitness for a particular purpose.
• Service Modifications: We reserve the right to modify, suspend, or discontinue features with or without notice.
• Availability: Service availability may be subject to maintenance windows, technical issues, or other interruptions.
• Processing Limits: Processing limits, file size restrictions, and feature availability may apply based on your account type.
• Third-Party Dependencies: Service functionality may depend on third-party systems, APIs, or services which may experience outages or changes beyond our control.

You may not use the Service to:

• Process documents that you do not own or lack permission to use
• Engage in fraudulent activities or money laundering
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Attempt to gain unauthorized access to our systems
• Use the Service for competitive analysis or reverse engineering

8.1 Assumption of Risk

By using our service, you acknowledge and assume responsibility for the following considerations:

• Reliance on automated data extraction and processing systems
• Potential inaccuracies, errors, or omissions in processed financial data
• Financial losses resulting from decisions based on processed data
• Tax penalties, audit issues, or regulatory compliance problems
• Service interruptions, technical failures, or data loss
• Security breaches or unauthorized access to your data
• Changes in service functionality or availability

8.2 User Indemnification

You agree to indemnify, defend, and hold harmless ConvertBankToExcel, its affiliates, officers, directors, employees, agents, and suppliers from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:

• Your use or misuse of the Service
• Your violation of these Terms of Service
• Your violation of any applicable laws or regulations
• Any financial, tax, legal, or business decisions you make based on processed data
• Any claims by third parties related to your use of processed data
• Any content, data, or materials you upload to the Service
• Your breach of any representations, warranties, or agreements made herein

8.3 No Professional Services

Important: We do not provide:

• Financial planning or investment advice
• Accounting or bookkeeping services
• Tax preparation or tax advice
• Legal advice or services
• Regulatory compliance services
• Audit or assurance services
• Banking or financial institution services

Our service is strictly limited to automated data extraction and format conversion. You are solely responsible for ensuring any use of processed data complies with applicable laws, regulations, and professional standards.

8.1 General Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ConvertBankToExcel and its affiliates, officers, directors, employees, agents, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including without limitation:

• Loss of profits, revenue, or business opportunities
• Loss of data or information (including financial data processed through our service)
• Cost of procurement of substitute goods or services
• Business interruption or loss of use
• Personal injury or property damage
• Errors, inaccuracies, or omissions in processed data
• Financial losses resulting from reliance on processed data
• Tax penalties, audit costs, or regulatory compliance issues
• Any other intangible losses or damages

8.2 Cap on Damages

In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount you have paid us in the twelve (12) months preceding the incident giving rise to the claim, or one hundred dollars ($100), whichever is greater.

8.3 Data Processing Accuracy Disclaimer

YOU ACKNOWLEDGE AND AGREE THAT:

• Our service uses automated systems and artificial intelligence for data extraction and processing
• We make no warranties or representations about the accuracy, completeness, or reliability of processed data
• You use all processed data at your own risk and are solely responsible for verification
• We are not responsible for any financial, tax, legal, or business decisions made based on processed data
• You must independently verify all processed data before using it for any purpose

8.4 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the limitations set forth above may not apply to you. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

9.1 Mandatory Arbitration

Most disputes, controversies, or claims arising from these Terms or the Service will be resolved through binding individual arbitration rather than in court, as detailed below:

• Arbitration will be conducted under the rules of the American Arbitration Association (AAA) or similar recognized body
• The arbitrator's decision will be final and binding
• You waive your right to a jury trial
• You waive your right to participate in a class action lawsuit
• Arbitration will be conducted in English
• Each party will bear their own costs and attorneys' fees unless otherwise awarded by the arbitrator

9.2 Class Action Waiver

Disputes will be resolved on an individual basis only. By using our service, you agree to waive rights to:

• Participate in or be represented in any class action lawsuit
• Participate in or be represented in any collective or representative proceeding
• Join your claim with claims of other users
• Act as a class representative or lead plaintiff in any class action

9.3 Statute of Limitations

ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO USE OF THE SERVICE MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE, REGARDLESS OF ANY STATUTE OF LIMITATIONS OR OTHER LAW TO THE CONTRARY. FAILURE TO FILE WITHIN THIS TIME PERIOD WILL RESULT IN PERMANENT BARRING OF THE CLAIM.

9.4 Governing Law and Jurisdiction

These Terms and any disputes arising hereunder shall be governed by and construed in accordance with the laws of Delaware, United States, without regard to conflict of law principles. Any arbitration or court proceedings (where permitted) shall be conducted in Delaware, United States.

9.5 Exceptions to Arbitration

The following disputes are not subject to mandatory arbitration:

• Claims for intellectual property infringement
• Claims that can be resolved in small claims court
• Requests for injunctive relief to prevent actual or threatened infringement, misappropriation, or violation

10.1 Our Intellectual Property

The Service, including all content, features, functionality, software, source code, algorithms, user interfaces, designs, graphics, text, images, audio, video, and the selection and arrangement thereof, is owned by StatementPro or its licensors and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

10.2 Limited License to Users

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for its intended purpose. This license does not include any right to:

• Modify, copy, distribute, or create derivative works of the Service
• Reverse engineer, decompile, or disassemble the Service or its algorithms
• Remove or modify any proprietary notices or labels
• Use our trademarks, service marks, or logos without permission
• Access or use the Service for competitive purposes or to develop competing services

10.3 User Content Rights

You retain ownership of the documents and data you upload to the Service. However, by uploading content, you grant us a limited, non-exclusive, royalty-free license to process, store, and convert your documents solely to provide the Service. This license terminates when your content is deleted from our systems.

10.4 Infringement Claims

If you believe that content on our Service infringes your intellectual property rights, please contact us at legal@statementpro.com with detailed information about the alleged infringement.

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR) and equivalent data protection laws:

9.1 Legal Basis for Processing

• Contract Performance: Processing your financial documents to provide our conversion service
• Legitimate Interest: Improving our service, security, and fraud prevention
• Consent: Where explicitly provided for optional features (e.g., marketing communications)
• Legal Obligation: Compliance with applicable laws and regulations

9.2 Your GDPR Rights

• Right of Access: Request access to your personal data we process
• Right to Rectification: Request correction of inaccurate or incomplete personal data
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data
• Right to Restrict Processing: Request limitation of processing under certain conditions
• Right to Data Portability: Receive your personal data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
• Right to Lodge a Complaint: File a complaint with your local supervisory authority

9.3 Exercising Your Rights

To exercise any of these rights, contact us at gdpr@convertbanktoexcel.com. We will respond within one (1) month of receipt of your request. In complex cases, we may extend this period by two (2) additional months with notification.

9.4 Data Protection Officer

Our Data Protection Officer can be reached at: dpo@convertbanktoexcel.com

If you have any questions about these Terms of Service, please contact us:

• General Legal Questions: legal@convertbanktoexcel.com
• GDPR & Data Protection: gdpr@convertbanktoexcel.com
• Data Protection Officer: dpo@convertbanktoexcel.com
• Support: support@convertbanktoexcel.com